When you hear “all-inclusive,” images of endless buffets and lively pool decks might come to mind. But then there’s Palace Resorts, a brand that has redefined the concept, elevating it to an art form of luxury, gourmet dining, world-class entertainment, and unparalleled service. This isn’t just about unlimited food and drinks; it’s about a seamless, worry-free experience where every whim is anticipated and every detail is meticulously cared for.
Owned and operated by The Palace Company, a family-owned luxury hospitality conglomerate founded by José Chapur in the 1970s, Palace Resorts has grown from its Cancun roots to become a dominant force in the all-inclusive market. They pioneered many of the features we now associate with high-end all-inclusive resorts and continue to innovate, even expanding their portfolio globally with the recent acquisition of Baglioni Hotels & Resorts in Europe and the Maldives.
So, what truly sets a Palace Resort experience apart, and which property is the perfect fit for your next escape? Let’s explore the diverse collection:
The Signature Experience: What to Expect at Every Palace Resort
Before we dive into individual properties, it’s essential to understand the consistent thread of luxury and convenience that runs through the entire Palace Resorts collection:
- Palace App & Smart Bracelet: A key to unlocking your stay, allowing for mobile check-in, room service orders, activity schedules, and more.
- Top-Shelf Liquors & Unlimited Dining: No cheap pours here. Expect premium brands and a diverse array of gourmet à la carte restaurants, often with authentic international chefs. Many resorts also offer 24-hour room service.
- Signature CHI Amenities: Every room is stocked with luxurious CHI bath amenities, and often includes a CHI flat iron and hairdryer, a thoughtful touch for travelers.
- Double Whirlpool Tubs: A hallmark in most rooms (with the exception of some at Moon Palace Jamaica), offering a private oasis for relaxation.
- Complimentary Wi-Fi & Calls: Free Wi-Fi throughout the property and unlimited long-distance calls to the US, Canada, and landlines in Mexico.
- Resort Credit: A highly popular perk! Guests receive a generous “Resort Credit” that can be used towards tours, spa treatments, golf, special dinners, and more, significantly enhancing the value of the stay (terms apply).
- World-Class Awe Spas: These aren’t just spas; they’re expansive wellness sanctuaries offering extensive hydrotherapy circuits and a wide range of treatments designed for ultimate relaxation and rejuvenation.
- Dedicated Service: From attentive pool attendants to friendly waitstaff and often even personal butler service (especially at Le Blanc properties), the focus is on personalized care.
The Palace Resorts Portfolio: Finding Your Perfect Paradise
Palace Resorts caters to a variety of travelers, from bustling family fun to serene adults-only luxury.
1. The “Moon Palace” Collection: Grand-Scale Family Fun & Entertainment
These are the largest resorts in the collection, offering an incredible array of amenities and activities for all ages.
- Moon Palace Cancun (Cancun, Mexico):
- Vibe: The original flagship, sprawling and vibrant, offering endless activities and dining options.
- Highlights: A vast array of pools, a kids’ club (“The Playroom”) with dedicated zones, a golf course, numerous restaurants and bars, and lively nightly entertainment. It’s truly a city within a resort.
- Moon Palace The Grand – Cancun (Cancun, Mexico):
- Vibe: An elevated, more luxurious experience within the larger Moon Palace Cancun complex, often requiring a separate entry fee for non-Grand guests.
- Highlights: Exclusive access to its own magnificent water park (FlowRider, slides, lazy river), a bowling alley, a gourmet food hall, additional à la carte restaurants, and a larger, more opulent Awe Spa. Rooms are generally newer and more spacious. It’s designed to be a resort within a resort.
- Moon Palace Nizuc – Cancun (Cancun, Mexico):
- Vibe: A more tranquil, family-friendly wing of Moon Palace Cancun, offering a slightly more intimate feel while still providing access to the wider Moon Palace amenities.
- Highlights: Beautiful oceanfront views, its own kids’ club, dedicated pools, and world-class dining, striking a balance between serenity and fun.
- Moon Palace Jamaica (Ocho Rios, Jamaica):
- Vibe: Bringing the signature Moon Palace experience to the laid-back rhythm of Jamaica.
- Highlights: FlowRider double wave simulator, the largest spa on the island, and a variety of locally-inspired recipes and entertainment. It offers a taste of Jamaica with all the Palace Resorts comforts.
- Moon Palace The Grand – Punta Cana (Punta Cana, Dominican Republic):
- Vibe: Coming Spring 2026! This new addition promises to bring the “Grand” level of luxury and expansive amenities to the beautiful beaches of the Dominican Republic, marking an exciting expansion for the brand.
2. The “Palace” Collection: Classic All-Inclusive Charm & Boutique Experiences
These resorts offer a slightly more intimate or specialized experience while maintaining the high standards of Palace Resorts.
- Beach Palace (Cancun, Mexico):
- Vibe: Playfully chic and energetic, located in the heart of Cancun’s Hotel Zone.
- Highlights: A fun, vibrant atmosphere with spectacular views, family-friendly amenities, and easy access to Cancun’s nightlife and shopping. Great for those who want a lively resort experience.
- Cozumel Palace (Cozumel, Mexico):
- Vibe: A haven for divers and snorkeling enthusiasts, offering direct access to the vibrant coral reefs of Cozumel.
- Highlights: Incredible oceanfront views, rooms with double whirlpool tubs, and non-motorized water sports right from the resort. Perfect for active travelers who want to explore the underwater world.
- Playacar Palace (Playa del Carmen, Mexico):
- Vibe: Laid-back charm right in the heart of Playa del Carmen, steps away from the famous Quinta Avenida (Fifth Avenue).
- Highlights: Combines beach relaxation with easy access to shopping, dining, and nightlife. It embodies Mexican culture and hospitality.
- Sun Palace (Cancun, Mexico):
- Vibe: An adults-only oasis, meticulously designed for couples seeking romance and tranquility.
- Highlights: Intimate setting, stunning ocean views, couples-focused activities, and a reputation as a top hotel for romance on TripAdvisor. Perfect for honeymoons and romantic getaways.
3. The Ultra-Luxury Tier: Le Blanc Spa Resorts
These are the pinnacle of Palace Resorts’ luxury offerings, known for their minimalist chic design, unparalleled service, and serene, adults-only ambiance.
- Le Blanc Spa Resort Cancun (Cancun, Mexico):
- Vibe: An AAA Five Diamond, adults-only, all-inclusive resort renowned for its impeccable service and serene atmosphere.
- Highlights: Personal butler service, a pillow menu, aromatherapy, Bvlgari bath amenities, world-class dining, and an award-winning spa with an extensive hydrotherapy circuit. It’s a sanctuary of sophistication.
- Le Blanc Spa Resort Los Cabos (Los Cabos, Mexico):
- Vibe: Bringing the ultra-luxury Le Blanc experience to the stunning desert-meets-ocean landscape of Baja California Sur.
- Highlights: Similar elevated amenities to Cancun, with breathtaking views of where the Pacific Ocean meets the Sea of Cortez. Offers a sophisticated and tranquil escape.
4. The European Expansion: Baglioni Hotels & Resorts
The acquisition of Baglioni Hotels & Resorts signals a major global expansion for The Palace Company, bringing their expertise in luxury hospitality to Europe and beyond. These properties, while part of the same company, maintain their distinct Italian luxury identity.
- Locations: Italy (Rome, Florence, Milan, Venice, Sardinia, Puglia), London (UK), and the Maldives.
- Vibe: Known for their quintessential Italian luxury, often boutique-sized with a strong emphasis on Michelin-starred cuisine, unique local experiences, and impeccable service that embodies “Dolce Vita.”
Beyond the Stay: The Palace Company’s Vision
Palace Resorts, through The Palace Company, is not just about hotels; it’s about creating memorable experiences and contributing to communities. Their commitment to excellence is reflected in numerous awards and their ongoing expansion plans, including four more resorts in three new destinations by 2030. They also operate the Palace Foundation, a non-profit dedicated to social issues in the communities where their resorts are located.
Whether you’re planning a lively family vacation, a romantic escape, a golf trip, or a serene spa retreat, the diverse portfolio of Palace Resorts offers a luxurious all-inclusive experience tailored to your desires. The biggest challenge, as they say, might just be choosing which paradise to visit first!
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